Shipping policy

WHAT IS THE SHIPPING AND DELIVERY TIME FRAME?

As our Suppliers ship all over the world, when placing your order please note the following normal delivery times for most products:

14 to 30 business days.

If you have not received your order within the time frame above, please do not hesitate to contact us and provide your order number to expedite the process.

CAN I GET FREE SHIPPING WITH MY ORDER?

Free shipping on orders with promo code.

What happens if my order is returned to sender?

If orders are returned to sender due to incorrect address that was provided when the order was placed, the customer must pay the reshipping fee before resending the package.

Damages:
Zoella Beauty LLC is not liable/responsible for any products damaged or lost during shipping. If you received your order damaged please contact our office at zovena22@gmail.com

Lost and Stolen Packages:
Zoella Beauty LLC is not liable/responsible for any lost or stolen packages.